Privacy Policy

Last Revised on October 15, 2019

This Privacy Policy applies to information that we collect through our public website, at, (the "website" or "site"), from you as an individual user ("you") of the site.

This Privacy Policy does not apply to information collected through our ZenKey Service Provider Portal, which is subject to a separate privacy policy.

This Privacy Policy does not apply to information collected through the ZenKey app. Rather, the privacy policy of your wireless carrier governs the collection, use, and sharing practices of the ZenKey app.1 This Privacy Policy also does not apply to information collected by third parties, third-party websites, or third-party applications, including any that may be linked to or accessible from or on the site.


  • Cookies : Cookies are small pieces of data that are written to a computer by a web server to facilitate access and authentication.
  • Personal Data : Personal Data means data about an individual or a device that directly identifies or can be used to identify a person. (Personal Data may include, for example, your name, address, email, phone number, mobile phone number, mobile device identifier, wireless network profile data, location, and other information that you provide to us.)
  • Suppliers : Suppliers are third-party entities and individuals that we work with to provide the site to you.
  • Usage Data : Usage Data is data collected automatically (for example, the duration of a page visit).

Types of Data Collected

  • Personal Data

When registering to receive more information from us on the "Contact Us" page of our website, we may ask you to provide us with certain Personal Data, which may include, for example: Email Address, Name, Address, State, Province, ZIP/Postal code, City, Country, Phone Number, Company Name, and Job Title.

We may use your Personal Data to contact you with newsletters, marketing or promotional materials and other information that may be of interest to you. You may opt out of receiving any, or all, of these communications from us by following the unsubscribe link or instructions provided in any email we send.

  • Usage Data

We may also collect Usage Data about how the site is accessed and used, which may include information such as your computer's Internet Protocol address, e.g. IP address, browser type, browser version, the pages of our site that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers and other diagnostic data.

  • Tracking and Cookies Data

We use Cookies and similar tracking technologies to track the activity on our site.

Cookies may include a unique identifier. Cookies are sent to your browser from a website and are stored on your device. Tracking technologies also used are beacons, tags, and scripts to collect and track information and to improve and analyze our site.

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our site.

Examples of Cookies we use: session cookies (to operate our site), preference cookies (to remember your preferences and various settings), and analytics cookies (to measure your use of our site, compile a record of this usage information, and help us improve and develop the way our site works). For more details related to your choices related to analytics cookies, please see the section[s] below labeled "Analytics".

Use of Data

We use the collected data for various purposes, including to:

  • provide and maintain our site;
  • notify you about changes to our site;
  • allow you to participate in interactive features of our site when you choose to do so;
  • provide customer support;
  • gather analysis so that we can improve our site;
  • monitor the usage of our site;
  • detect, prevent and address technical issues;
  • provide you with news, special offers and general information about other goods, services and events which we offer that are like those that you have already purchased or enquired about unless you have opted not to receive such information; and
  • for any other purpose with your consent.

Disclosure of Data

We may disclose aggregate statistical information about visitors to the site, which does not identify individual users, without restrictions.

Personal Data about you, that you provide or that we collect as described in this Privacy Policy, may be disclosed to third parties as follows:

  • Suppliers. Your Personal Data may be shared with Suppliers who use the Personal Data on our behalf.
  • Business Transaction. Your Personal Data may be shared with your wireless carrier and third parties in order to complete a transaction that you requested.
  • Corporate Restructuring. If we are involved in a merger, acquisition, or asset sale, your Personal Data may be transferred. We will provide notice before your Personal Data is transferred and becomes subject to a different privacy policy, if we are able to do so with the Personal Data we maintain about you.
  • As Required by Law. Under certain circumstances, we may be required to disclose your Personal Data if required to do so by law or in response to valid orders or requests by public authorities, e.g. a court or a government agency, or to cooperate with law enforcement investigations.
  • To Enforce Rights. We may disclose your Personal Data to enforce our contractual rights, take precautions against liability, investigate suspected or actual illegal activities, or to investigate and defend ourselves against third-party claims or allegations.
  • Safety. Your Personal Data may be shared if we believe that disclosure is necessary or appropriate to protect the rights, property, or personal safety of ourselves, our customers, or others.
  • With Your Consent. We may otherwise share your Personal Data with your consent, such as to provide requested information, products or services, or otherwise to fulfill a contractual obligation to you.

It is our policy not to disclose Personal Data about you to third parties for those third parties' direct marketing purposes unless you first affirmatively agree to that disclosure.

Whenever we disclose Personal Data to a third party, we seek to minimize the disclosure to only that information that is necessary for the purpose of the disclosure.

Security of Data

The security of your data is important to us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. We use a variety of physical, electronic, and procedural safeguards to protect Personal Data from unauthorized access, use, or disclosure while it is under our control. While we strive to use commercially reasonable means to protect your Personal Data, we cannot guarantee its absolute security.

Retention of Data

We will retain your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your Personal Data to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies.

We will also retain Usage Data for internal analysis purposes. Usage Data is generally retained for a shorter period of time, except when this data is used to strengthen the security or to improve the functionality of our Service, or we are legally obligated to retain this data for longer time periods.

Transfer of Data

Your information, including Personal Data, may be transferred to — and maintained on — computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ than those from your jurisdiction.

We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy and no transfer of your Personal Data will take place to an organization or a country unless there are adequate controls in place including the security of your Personal Data.

By using the site or submitting Personal Data via the site, you hereby consent to such transfer of your Personal Data to countries where applicable laws may not provide the same level of protection of Personal Data as the laws of the country or jurisdiction where you are located.


We may use third-party Service Providers to monitor and analyze the use of our site.

  • Google Analytics

Our site uses Google Analytics cookies to help analyze how users use our sites. The information generated by the cookie will normally be stored on a Google server in the US. Google Analytics is a web analytics service offered by Google that tracks and reports website traffic. Google uses the data collected to track and monitor the use of our Service. This data is shared with other Google services. Google may use the collected data to contextualize and personalize the ads of its own advertising network.

You can opt-out of having made your activity on the site available to Google Analytics by installing the Google Analytics opt-out browser add-on ( The add-on prevents the Google Analytics JavaScript (ga.js, analytics.js, and dc.js) from sharing information with Google Analytics about visits activity.

Our site does not respond to "do-not-track" or similar browser settings.

Accessing and Requesting Changes to Your Information

If you wish to access, correct, update, or delete personal information about you, please contact us as provided in this Privacy Policy. In responding to your request, we may request information from you and use information previously collected to verify your identity, or take other actions that we believe are appropriate. Please understand that we may not be able to alter or delete your personal information if we are required under applicable law to maintain that information.

Childrens Privacy

Our site is not intended for children under the age of 13. We do not knowingly collect Personal Data from anyone under the age of 13. If we acquire knowledge that the site has collected or received Personal Data from an identifiable person under the age of 13, we will delete that information.

If you believe that we may have collected any Personal Data from an identifiable person under 13, please contact us as provided in this Privacy Policy.

Changes to this Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the date the Privacy Policy was last revised.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

Contact Us

If you have any questions about this Privacy Policy, please contact us by using the contact information we provided on our Contact Us Page.